Privacy Policy

1. Introduction

Welcome to Markflare. This Privacy Policy explains how Markflare ("we", "us", or "our"), operated by Build With Shidhu, collects, uses, and protects information about you when you use our application and related services.

By using Markflare, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this policy, please discontinue use of the application.

2. Information We Collect

We collect the following types of information when you register and use Markflare:

• Name — your full name as provided during registration
• Email address — used for account authentication and communication
• Phone number — used for account verification and service-related notifications
• Business details — information about your coaching centre or business, including name, type, and operational details you provide within the app
• Usage data — how you interact with the app, including features used and actions taken, collected automatically to help us improve the service

We do not collect sensitive personal data such as financial account numbers, national identity numbers, or health information.

3. How We Use Your Information

The information we collect is used solely for the following purposes:

• Service delivery — to create and manage your account, process your data, and provide the features you use within Markflare
• Communication — to send you important updates, support responses, and service-related announcements
• Product improvement — to understand how users interact with Markflare so we can fix issues and improve features
• Security — to detect, investigate, and prevent fraudulent or unauthorised activity
• Legal compliance — to meet obligations under applicable law

We will never use your personal information for unsolicited marketing or advertising without your explicit consent.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Google Play Services — the app is distributed through the Google Play Store. Google may collect certain device and usage information as part of their platform services. Please refer to Google's Privacy Policy for details.
• Service providers — we may engage trusted third-party vendors (such as cloud hosting providers) who process data on our behalf under strict confidentiality agreements
• Legal requirements — we may disclose your information if required to do so by law or in response to valid requests by public authorities

Any third parties we work with are contractually required to keep your information confidential and use it only for the specific purpose we have authorised.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

• Account data is retained for the duration of your active account
• After account deletion, personal data is removed from our systems within 30 days, except where retention is required for legal or regulatory reasons
• Anonymised, aggregated usage data may be retained indefinitely as it cannot identify you

6. Your Rights

You have the following rights regarding your personal data:

• Access — you may request a copy of the personal data we hold about you
• Correction — you may update or correct inaccurate information through the app or by contacting us
• Deletion — you may request that we delete your account and associated personal data
• Objection — you may object to specific uses of your data where we rely on legitimate interests
• Portability — you may request your data in a structured, commonly used format

To exercise any of these rights, please contact us using the details in the Contact section below. We will respond to your request within 30 days.

7. Children's Privacy

Markflare is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without verifiable parental consent, we will delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Security

We take the security of your data seriously. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include:

• Encrypted data transmission using HTTPS/TLS
• Secure cloud infrastructure with access controls
• Regular security reviews and monitoring
• Restricted internal access to personal data on a need-to-know basis

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we do, we will revise the "Last updated" date at the top of this page.

For significant changes, we will notify you through the app or via the email address associated with your account. We encourage you to review this policy periodically. Continued use of Markflare after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us: